Turn every
into a happy customer
The customer support platform designed to simplify communication, speed up resolution, and keep your team organized, happy, and productive.
Start for free
Streamline your support
Manage your tickets
Manage all your customer support tickets in one place.
Share private notes
Easily share private notes with your team.
Save your response
Save your frequently used replies for quick access.
Create support widgets
Help your customers with customizable support widgets.
We've got even more features...
AI-first response
Coming soonRAG-powered agents resolve up to 95 % of tier-1 tickets in less than 5 seconds
Workflow automator
Coming soonLive-chat, socials, SMS & API events land in one queue with zero context-switching.
Unified inbox
Customer conversations-email, chat, social, and SMS—managed in one shared inbox.
Actionable analysis
Turn conversations into insights with real-time analytics.
Feedback Loops
Coming soonContinuously improve responses by learning from customer feedback and agent actions.
Favorite apps- connected
Coming soonConnect your tools and sync conversations, data, and actions automatically.
Built
forby
Support Agents
With over a decade of 5-star support experience, we understand how overwhelming customer support can be. OneDesk is designed to simplify your life—providing clarity, control, and confidence in every interaction.
Frequently Asked Questions
Yes, OneDesk supports multiple organizations within a single account. This feature allows you to manage and support different organizations seamlessly from one platform, making it easier to handle various customer bases and streamline your support operations.
No, there are no limitations on the number of agents you can have per account. You can add as many support agents as needed to effectively manage your customer support operations.
Canned Responses are pre-written replies that support agents can use to respond to common customer inquiries quickly. This feature helps improve response times and ensures consistent communication by allowing agents to select from a library of standardized responses.
Better customer support starts today
Our support solution empowers agents and enhances performance. It streamlines communication, enabling teams to resolve inquiries quickly. With analytics and user-friendly interfaces, agents access vital information, ensuring effective assistance.
Subscribe to our newsletter to stay notified
Our email newsletters are powered by MailBluster